suzuki

[Tiny Tin]

update to the guys that have been kind enough to give me some info on the problems i've been having with my suzuki outboard. springwood marine (not who i purchased the rig from) have had her for just over a week now. i rang to ask how they were going..actually have had a few chats in between that time offering some solutions..anyway at first it was a case of .."computer says no'..nothing wrong! i said certainly is something if it stops when i'm crossing the bar it'll be a bit more than the embarrassing moment we stopped infront of a turning cargo ship in the brissy river . credit to them they put andrew on it..(cheers rob..i mentioned him to them) now they have.."experienced the problem" and have been in touch with suzuki. no one saying what it is as yet but my money will be on the computer being faulty. the guys have checked the fuel line and harnessing right through the boat so i guess the positive will be i should get back a boat that's had a thorough examination. which is good for me as i didn't get on (trust)with the guys who sold me the rig. thanks for your help guys i'll let you know how it all turns out and what was wrong when i get to talk with springwood when it's fixed.. :side: :woohoo: things like this could drive you crazy :silly:

[noname]

looking forward to the answer!

rob

[Tiny Tin]

yeah me too..hope it's not long. off to bundy on the weekend could have done with the boat. cheers rob

[big al]

from a suzuki owner will be intersting to see the problem :cheer: bundy no boat :ohmy: :ohmy: al

[Tiny Tin]

big al wrote:

from a suzuki owner will be intersting to see the problem :cheer: bundy no boat :ohmy: :ohmy: al

hi big al..yeah bummer..i've bought some lil' poppers to try for some whiting on the sand flats in the elliot. looking for a house really but if it's near water you gotta fish it ay :laugh: mate i'm real interested in what the problem is. the girl on switch wouldn't elaborate. not sure that anyone knows. the e-tec i had a while back had a starting problem..it ended up being the cpu..it was stuffed. so when they tried the computer on it it wouldn't tell em nothing. think that's what's happened here. they didn't beleive me until they tried it and it stuffed up on them. but at least we're getting somewhere now..gotta stick at it

[big al]

hi tiny when i got my new boat i wanted a 115e-tec but they at fisher boats gave me a price for the suzie 4/ well under the e-tec was the right move by the sounds of it good luck hope you bag a few while up there lets know how the poppers go :cheer: al

[Tiny Tin]

i had e-tecs in the past. both new and both gave me heaps (what is it with me and new engines). the suzuki..when it's going feels very good. at least it starts again so you can get home. i'll try to get into a few at bundy..got no idea how these poppers go for whiting but the elliot should be the spot if it's not busy. would be a lot easier with the boat but.

[boz]

nothing worse then a none trustworthy motor. a fella that my dad took his boat too had one of the mechincs from springwood marine come to his work shop to see how to remove and replace a water impeller, he said in three years that he worked there he had never done it on service. your best bet would be to call the suzuki rep and ask him who is the best service agent for there brand, mate had to do it for his etec and got the thing fixed propley after speaking to the rep. hope u get it on the water soon. :unsure:

[noname]

boz, the fella mentioned in the thread[andrew] has just finished up for suziki, he was the tech advisor, but never at home and has a family to think about. hard to do when your only home for a week out of a month. he's also very fussy, and thorough?. we have had race egines and fishing engines built by him and they have done exactly what we wanted them to do, and he will not jip you either, and he's straight up with you, and also explains problems!

[Tiny Tin]

cheers boz..like rob says andrew has had a look and he's found the issue. that's half the battle over. re the e-tecs i went straight to e-tec. the guys i bought the boat off and i were standing in their work shop debating the problem. cut a long story short i got on the phone..rang their supplier and ordered a part myself..the service manager looked at me and said..i didn't know you could do that (wtf). so i hooked the boat up and went bombardier and they put me in touch with a stewart in coomera..problem fixed! i'm happy with springwood as they didn't sell me the rig or fit it..they just pd'd the engine..these things happen..annoying but . if i had gone to AM i'd just get..'nothing wrong mate..as usual'. hopefully she'll be buzzing along the river soon.. :woohoo: :woohoo:

[Tiny Tin]

can't get this boat fixed..talk about bad luck..andrew at springwood marine has been taken ill with the swine flu bug. the only guy who seems to know how to fix it and he's been brought down with this? poor fella just goes to show there's more important things going around than boats..went to bundy..couldn't believe the weather..flat as all weekend. couldn't get much fishing done..too busy looking at houses and stuff. there was a fishing comp on. the biggest fish i saw on the brag board was a 17kg red emperor from 30 mile out. a bream of 1.5 kgs and a snap that went 8.6kgs. the guy who caught the red did it in a 5.0m open tinny..30 mile out..that's how calm the weather was! there were a few other decent fish caught a 5.6 kg sweetlip amongst em. in the live category someone had entered a banana prawn!! oh well wonder what'll happen to it..being in with the flatties and other live fish? the livies were all tagged ready to be released. one large flattie had been caught and released only to be caught the next day a few hundred metres down the beach. interesting weekend obviously would have been better if i could have taken the boat..oh well next time maybe

[big al]

hi tiny that sucks about your motor do any good on the poppers seems you were to busy to fish al

[Tiny Tin]

big al..nah mate didn't get to use the poppers always seemed to get to the water when the tide was pushing through. could not reach the spots i wanted to get to. we took the dog too. great dog but goes nuts if she's not with me so i was chucking some plastics with the dog swimming in front of me..linda trying to find a spot in the sun and a mate ringing me..where are ya..then going missing. didn't see him all weekend just one of those trips. will be going back tho..so hopefully i can get some fishing in then. hope the weather is as good as it was this weekend. cheers

[noname]

ohhh your kiddin :S

[Tiny Tin]

noname wrote:

ohhh your kiddin :S

hi rob..you couldn't dream up a story like this could ya :S when i finally get it back if it breaks down again i'm gonna jump in the ocean..slowly losing the will to live just hope andrew recovers quickly..for his sake and mine

[Tiny Tin]

well we finally have an outcome..i think :dry: got the call from springwood to come pick her up. when i took her in i asked for a bit of help from the guys here. someone was right on the money. after now exploring the entire boat they've come up with the fuel line and priming bulb not sure why it's taken two weeks to discover that..especially as i asked them if that was the problem a short time after taking her in. apparently it was a 'set up' issue. so i'm off to get her..dreading what it'll cost but glad to have her back. hopefully we can get back to doing some fishing. can't believe the way it's turned out..probably down to me somewhat..but what can ya check without stuffing the warranty..all's well that ends well. like to thank everyone for their assistance :ta:

[noname]

personally i can't see how, if it starts straight away again? hmmm maybe a restriction? time will tell, keep us up to speed please.

rob

[Tiny Tin]

rob you wont believe it. this is how australian marine set it up..with a loop in the line under the floor in an impossible position to find it. it's amazing that it ran at all..must have been just enough open line for the fuel to make it through. when you open the throttle a little too much it would fail. if i hadn't had to run it in it would have been obvious but because i've been slowly opening her up and not going over 4000rmp by much which is the magic number. i'm stoked and pissed off at the same time

[Tiny Tin]

here' the picture..i hope [img size=500

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[noname]

the salesman must have fitted the motor, hard to believe a mechanic would do such a job, bloody monkeys. should send that imfo on to the suzuki group!

[Feral]

Its a mongrel when you get a fault you cant trace, but certainly relief when you finally find the problem! Ray's motor drove him nuts for months before they finally tracked it down.

[dhess]

Thats some serious retardation at work.

I would find it impossible to kink it like that even if i tried.

[Tiny Tin]

dhess wrote:

Thats some serious retardation at work.

I would find it impossible to kink it like that even if i tried.

yep..AM must have looped it. springwood marine took a long time to find it due to where it is. they pulled the line through..said yep that's alright..then checked the rest of the fuel line. after checking a few more things they crawled underneath and found the line (loop an all) tight up against the floor..you had to break your neck to find it. you'd have to be a complete numpty to fit a line in that way. it'll cost me a bit of dough too i guess. probably would have anyway coz the other mob would have never of found it and blamed me..just my impression of em. good news is i get her back and can hit the water. :woohoo: :woohoo: i'll send AM a copy of the kinked fuel line..just to see what they say..maybe suzuki too coz AM aint a suzuki approved dealer. when i tested the boat the guy from AM said 'i can't tell ya anything about the suzuki coz i don't know anything about them'. i've learned a valuable lesson from this. either buy the whole pakage from an approved suzuki dealer (motor wise) or buy the hull only and take it to a suzuki dealer to fit. AM intially told me they could do a suzuki..even tho they were e-tec dealers.. the guy said he was the top salesman for suzuki outboards last year..forgetting to tell me he was at another dealership at the time..so i thought it was all good? later they told me springwood marine would fit it. however springwood marine only PD'd it..AM fitted it! i'm uncertain if they have the right to do so not being suzuki authorised..i'm wondering if it will void my warranty with suzuki..i'd reckon there's a fair chance of it. another reason for getting it done through springwood marine..phew it's been bit of a chore i can tell ya..

[boz]

send am the bills dodgy pricks

[straddiebrad]

mate they use to be down near fitzys at loganholme move to springwood and changed there name,i think they were called queensland speed boats or something like that.i almost brought a package deal until i found this out nobody moves a business and changes the name fore no good reason just seemed a bit off to me.brad

[noname]

Tiny Tin wrote:

dhess wrote:

Thats some serious retardation at work.

I would find it impossible to kink it like that even if i tried.

yep..AM must have looped it. springwood marine took a long time to find it due to where it is. they pulled the line through..said yep that's alright..then checked the rest of the fuel line. after checking a few more things they crawled underneath and found the line (loop an all) tight up against the floor..you had to break your neck to find it. you'd have to be a complete numpty to fit a line in that way. it'll cost me a bit of dough too i guess. probably would have anyway coz the other mob would have never of found it and blamed me..just my impression of em. good news is i get her back and can hit the water. :woohoo: :woohoo: i'll send AM a copy of the kinked fuel line..just to see what they say..maybe suzuki too coz AM aint a suzuki approved dealer. when i tested the boat the guy from AM said 'i can't tell ya anything about the suzuki coz i don't know anything about them'. i've learned a valuable lesson from this. either buy the whole pakage from an approved suzuki dealer (motor wise) or buy the hull only and take it to a suzuki dealer to fit. AM intially told me they could do a suzuki..even tho they were e-tec dealers.. the guy said he was the top salesman for suzuki outboards last year..forgetting to tell me he was at another dealership at the time..so i thought it was all good? later they told me springwood marine would fit it. however springwood marine only PD'd it..AM fitted it! i'm uncertain if they have the right to do so not being suzuki authorised..i'm wondering if it will void my warranty with suzuki..i'd reckon there's a fair chance of it. another reason for getting it done through springwood marine..phew it's been bit of a chore i can tell ya..

andrew also works from home, and is fully credited. just letting you know. big price difference too.

[Tiny Tin]

thanks guys..hopefully my experience will help someone else who's looking to buy a new boat. i've bought three over the years (new ones) and this is the worse it's been..i've had other issues right from the start..but that's another story. the positives are that formosa do look after ya and springwood marine give it their best. cheers rob..i'll try to get andrews number..which maybe difficult..i think he's still off with the swine flu? if he's back and i get a chance i'll have to get his number. to be honest the only bloke who would have had an idea about this was the guy who fitted it..but would you want to trust em.

boz..i'll send em the bill but i doubt very much they'll do anything..they haven't been interested so far. even when we got in trouble infront of a cargo ship they just said..bring it in next week! kinda gives you some idea of what care factor and customer service they have..none. hopefully from here on in it'll be all good. suzuki have a good name and formosa said go directly to them from now on..so fingers crossed

[ellicat]

That's astonishing ! I'd be putting it to AM to cover the costs.

You can lodge a complaint with the Office of Fair Trading online these days. Would be impossible to lose with the evidence presented.

[Tiny Tin]

:ta: ellicat wrote:

That's astonishing ! I'd be putting it to AM to cover the costs.

You can lodge a complaint with the Office of Fair Trading online these days. Would be impossible to lose with the evidence presented.

i reckon the fair trading will say i should have given them (AM)the boat first..wait a week an all that. after all i went through that reply sent the blood pressure up pretty sure there'd have been a blu on and i still wouldn't know what the problem is now. that's partly why i took it to springwood. i'll try to recover the money but if not i'll ask suzuki if they feel this company portrays the very good image suzuki outboards have built? funnily enough i went to the fair trading guys a bit earlier in the day when it looked like a pop rivet had been welded to the bow near the keel. AM said..dunno what your talking about..send us a photo and hung up. that's when we rang formosa directly (wife did as i was talking to AM) formosa said bring it in straight away. i did they put their production on hold and fixed it while i watched em. they gave us a couple of tee shirts and said if ever you want/need any work done contact us directly. that's the kind of service i've had from wynnum marine and crawford marine in the past. it's a shame i had to go to these guys as i know the owners of Crawford marine..stones corner marine and the guys under the gateway who along with the nichol brothers at wynnum marine are all fantastic people to deal with..they don't sell formosa boats but. it's been good being able to discuss this with you fellas it's helped keep me sane..sincere thanks heaps

[Tiny Tin]

:woohoo: :woohoo: :silly: got the boat back. cost me $180 (maybe) for someone to find a kink in the fuel line. the hardest part was waiting two and a half weeks to get her back. thanks all..now it's back to fishing.

[big al]

good one tiny go give it heaps flat out 6000revs :woohoo: :woohoo: or what is your top rev range :cheer: al

[Tiny Tin]

big al wrote:

good one tiny go give it heaps flat out 6000revs :woohoo: :woohoo: or what is your top rev range :cheer: al

Hey big al..yep 6000rpms..ears pinned back and away we go..whooosskkaaaa :woohoo: