Nitro Rods Good Warranty and Service

[rayke1938]

Was fishing last Monday and Big Foot ( Me ) stood on my nitro rod and shortened it by about 6 inches.

Rod is about 18 months old and I vaguely remember it having a warranty.

I couldn't locate the receipt or the warranty card but rang manufacturer.

The were very helpful . Asked me where I lived and told me the closest retailer and said that warranty is lifetime and to take it along and new one would be supplied for a service fee of $60 which is a lot cheaper than a newie.

Took both sections along to Fishhead at Viccy Point and boom bang on computer and was told they would ring when new tip section ( Rod is 2 piece )arrives.

So if you are looking for new rod seriously think of a nitro and they are an Aussie mob.

Cheers

Ray

[Rocket75]

gotta be happy with that.

[Smiderman]

The $60 probably covers the real cost of the tip and they've got a happy fisherman genuinely selling the virtues of their band to the multitudes for buggar all.

Word of mouth advertising Its a great sales strategy

[rayke1938]

Best part is that the warranty is unconditional and not subject to inspection etc.

Cheers

Ray

[Keechie]

and thats one of the reasons why i love my nitro so much, plus they are great rods i would recomend them to anyone.